FAQ

You can request samples by sending us a message on our enquiry form or chatting to us on

+1 855 922 8335.

Subject to final specifications and stock availability, most products are dispatched in 6-8 weeks.

If you have any questions about a specific product or order, please contact our friendly team.

Care instructions are included in the specifications for each product.

Please refer to the product page on the website for further information, or if you have additional questions contact our friendly team.

All Botton + Gardiner products are designed, engineered and manufactured to endure the world’s most challenging environments and come with a 5-year warranty.

To read more about our warranty, click here.

In order to build long-term, trusting relationships with our clients, we pride ourselves on being transparent and direct.

We invite you to review our Terms of Trade here.

We value your privacy and as a global company we have adopted a Privacy Policy that meets stringent international laws.

The upshot? You can relax – you will never receive ‘spam’, ‘junk mail’ or pesky newsletters you didn’t sign up for.

Please read our full Privacy Policy here.